{"id":187,"date":"2025-06-12T09:56:29","date_gmt":"2025-06-12T07:56:29","guid":{"rendered":"https:\/\/hive.lumenspei.agency\/lumen-hive-faq\/"},"modified":"2025-06-30T09:21:11","modified_gmt":"2025-06-30T07:21:11","slug":"lumen-hive-faq","status":"publish","type":"page","link":"https:\/\/lumenhive.work\/en\/lumen-hive-faq\/","title":{"rendered":"Lumen Hive FAQ"},"content":{"rendered":"<section class=\"page-hero\" style=\"background-image: url('https:\/\/lumenhive.work\/wp-content\/uploads\/2025\/06\/ls-47-e1750403909656.webp');\">\r\n    <div class=\"container\">\r\n        <div class=\"page-hero-inner\">\r\n            <h1 class=\"page-hero-title\">Lumen Hive FAQ<\/h1>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n<section class=\"faqs\">\r\n    <div class=\"container\">\r\n        <div class=\"faqs-inner\">\r\n                            <div class=\"faq-list\">\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">What is Lumen Hive?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p><strong data-start=\"163\" data-end=\"177\">Lumen Hive<\/strong> is a coworking space and virtual office service located in the heart of Osijek.<br data-start=\"257\" data-end=\"260\" \/>It\u2019s designed for entrepreneurs, freelancers, startups, and companies who want a quiet, professional, and fully equipped workspace &#8211; without long-term commitments.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">Where is the space located?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p>Our coworking and virtual office is located at <strong data-start=\"180\" data-end=\"217\">Gunduli\u0107eva 5, Osijek (2nd floor)<\/strong>, inside an office building owned by <strong data-start=\"254\" data-end=\"268\">Lumen Spei<\/strong>, an IT company and the creator of the space.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">What are the working hours?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p>The space is available <strong data-start=\"163\" data-end=\"208\">Monday to Friday, from 8:00 AM to 5:00 PM<\/strong>.<br data-start=\"209\" data-end=\"212\" \/>Use outside of business hours or on weekends is possible <strong data-start=\"269\" data-end=\"317\">with prior arrangement and an additional fee<\/strong>, which includes preparing building access keys.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">What is a virtual office?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p>The virtual office allows you to register a company or branch at a Lumen Hive address and includes:<\/p>\n<ul>\n<li data-start=\"142\" data-end=\"223\">business address for official registers (REGOS and other public registries)<\/li>\n<li data-start=\"142\" data-end=\"223\">dedicated mailbox labeled with your company name<\/li>\n<li>mail handling &#8211; receipt, scanning, and optional forwarding<\/li>\n<li>receipt of received documents<\/li>\n<li data-start=\"70\" data-end=\"146\">contract review and signing in person upon arrival or remotely via email<\/li>\n<\/ul>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">How does receiving mail work?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <ul>\n<li>We pick up mail daily.<\/li>\n<li>We accept registered and courier shipments based on a power of attorney.<\/li>\n<li>Mail is scanned and sent via email once a week.<\/li>\n<li>Mail can be physically picked up or forwarded to the requested address at your own expense.<\/li>\n<\/ul>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">Can I register a company at your address?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p data-start=\"125\" data-end=\"355\">Yes, this is an integral part of the virtual office package.<br data-start=\"185\" data-end=\"188\" \/>When the contract is signed, we create name plaques with your company name, which are placed at the building entrance and at the entrance to the workspace.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">What does the coworking package include?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p>Coworking users get:<\/p>\n<ul>\n<li>your won desk, chair, cupboard and drawer<\/li>\n<li>monitor or laptop avaliable on request<\/li>\n<li>access to Wi-Fi, kitchen, coffee, and water<\/li>\n<li>entry card and a dedicated work unit in a shared room<\/li>\n<li>TV screen avaliable in the workroom<\/li>\n<li>air-conditioned space and natural light for comfort<\/li>\n<\/ul>\n<p>Price: <strong>\u20ac150 + VAT \/ month<\/strong><\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">Is there physical access to the virtual office?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p>No. A virtual office does not include a workplace. If you also want to use the space physically, you need to choose one of our coworking options.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">Are pets welcome?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p>Yes, provided they are supervised and do not disturb other users. The owner is responsible for the pet&#8217;s hygiene and behavior.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">Are my things safe?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p>The space is secured with <strong data-start=\"145\" data-end=\"160\">smart locks<\/strong> and <strong data-start=\"165\" data-end=\"192\">individual access cards<\/strong>.<br data-start=\"193\" data-end=\"196\" \/>Please make sure to take your personal belongings with you, as we <strong data-start=\"262\" data-end=\"292\" data-is-only-node=\"\">do not take responsibility<\/strong> for lost or unattended items.<br data-start=\"322\" data-end=\"325\" \/>The <strong data-start=\"329\" data-end=\"358\">entrance and common areas<\/strong> are under <strong data-start=\"369\" data-end=\"391\">video surveillance<\/strong> for your safety.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">What does payment look like?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <ul>\n<li>Virtual office: <strong>\u20ac50 + VAT per month<\/strong><\/li>\n<li>Coworking unit: <strong>\u20ac150 + VAT per month<\/strong><\/li>\n<li><strong data-start=\"245\" data-end=\"283\">Invoices are issued electronically<\/strong> on the <strong data-start=\"291\" data-end=\"316\">last day of the month<\/strong> for the <strong data-start=\"325\" data-end=\"343\">upcoming month<\/strong>.<\/li>\n<\/ul>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">How can I terminate the contract?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p data-start=\"104\" data-end=\"241\">The contract can be cancelled at any time with <strong data-start=\"151\" data-end=\"170\">30 days\u2019 notice<\/strong>, no explanation needed.<br data-start=\"194\" data-end=\"197\" \/>The entire process is handled <strong data-start=\"227\" data-end=\"240\">via email<\/strong>.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                        <div class=\"faq-item\">\r\n                            <h3 class=\"faq-item-question\">Are there any additional legal requirements?<span class=\"icon-plus\"><\/span><\/h3>\r\n                            <div class=\"entry-content faq-item-answer\">\r\n                                <p data-start=\"160\" data-end=\"254\">All services are defined in the <strong data-start=\"192\" data-end=\"227\">contract signed upon activation<\/strong>.<br data-start=\"228\" data-end=\"231\" \/>Each contract includes:<\/p>\n<ul>\n<li data-start=\"258\" data-end=\"294\">GDPR clauses and consent forms<\/li>\n<li data-start=\"297\" data-end=\"324\">User responsibilities<\/li>\n<li data-start=\"327\" data-end=\"364\">House rules and code of conduct<\/li>\n<li data-start=\"367\" data-end=\"407\">Terms of use and cancellation policy<\/li>\n<\/ul>\n<p data-start=\"409\" data-end=\"482\">For more information, feel free to contact us at: <strong data-start=\"459\" data-end=\"482\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"461\" data-end=\"480\">buzz@lumenhive.work<\/a><\/strong><\/p>\n                            <\/div>\r\n                        <\/div>\r\n                \r\n                                    \r\n                <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/section>\n\n<section class=\"ribbon\" style=\"background-image: url('https:\/\/lumenhive.work\/wp-content\/uploads\/2025\/06\/ls-3-e1750406366305.webp');\">\r\n    <div class=\"container\">\r\n        <div class=\"ribbon-inner\">\r\n                            <div class=\"entry-content ribbon-text\">\r\n                    <h2><strong data-start=\"130\" data-end=\"169\">Headquarters? Office? It\u2019s all set.<\/strong><br data-start=\"169\" data-end=\"172\" \/><strong data-start=\"172\" data-end=\"208\">The only thing missing &#8211; is you.<\/strong><\/h2>\n                <\/div>\r\n                                        <a href=\"#popup\" aria-label=\"Take user to Request your contract\" class=\"btn-primary\">Request your contract<\/a>\r\n                    <\/div>\r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Frequently Asked Questions About Coworking &amp; Virtual Office in Osijek \u2013 Lumen Hive<\/title>\n<meta name=\"description\" content=\"Find everything you need to know about coworking and virtual offices in Osijek - from company registration to security and payment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lumenhive.work\/en\/lumen-hive-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Frequently Asked Questions About Coworking &amp; Virtual Office in Osijek \u2013 Lumen Hive\" \/>\n<meta property=\"og:description\" content=\"Find everything you need to know about coworking and virtual offices in Osijek - from company registration to security and payment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lumenhive.work\/en\/lumen-hive-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Lumen Hive\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-30T07:21:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lumenhive.work\/wp-content\/uploads\/2025\/06\/hive-yoast.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lumenhive.work\\\/en\\\/lumen-hive-faq\\\/\",\"url\":\"https:\\\/\\\/lumenhive.work\\\/en\\\/lumen-hive-faq\\\/\",\"name\":\"FAQ | Frequently Asked Questions About Coworking & Virtual Office in Osijek \u2013 Lumen Hive\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lumenhive.work\\\/#website\"},\"datePublished\":\"2025-06-12T07:56:29+00:00\",\"dateModified\":\"2025-06-30T07:21:11+00:00\",\"description\":\"Find everything you need to know about coworking and virtual offices in Osijek - 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